ask izzy
About Ask Izzy
In Australia, countless people face crises every day, from homelessness to food insecurity, and a cost-of-living crisis has made things worse than ever. Ask Izzy is a free, anonymous website that connects users to essential support services such as housing, meals, and counseling without the need for mobile data.
With over 4 million searches on the website every year, Ask Izzy - powered by Infoxchange - has become a critical link between vulnerable people and the help they urgently need. Ask Izzy needs your help to keep it running.
Please donate today and empower vulnerable individuals in their moments of need. Helping to ensure that no one faces hardship alone.
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Donate to sustain Ask Izzy's lifeline for Australia’s homeless and vulnerable.
Tina* and her dog Sandy were going through a tough time. Tina had no cash, and she wasn‘t sure where her next meal was coming from – and neither of them had a safe place to sleep that night.
The well-being team at Aboriginal Housing Victoria, introduced Tina to Ask Izzy. A simple, yet profound tool that allowed Tina and Sandy to find the help they needed with dignity and independence.
Tina said, “Asking for help can often feel degrading". So usually she would just go without. "With Ask Izzy, I have more options and I’m in control. If l didn't have the resources of Ask Izzy, l doubt I would ring anyone and ask."
In Australia, countless people, like Tina face crises every day, from homelessness to food insecurity.
Ask Izzy bridges the gap between these individuals and the help they urgently need. Without requiring mobile data, this free, anonymous platform connects users to an up-to-date directory of over 430,000 essential services across Australia, such as housing, meals, and counseling. Ask Izzy requires significant time and resources to maintain and is reliant on donations from people like you. Please donate today and help people like Tina and her dog Sandy find the help they need.
But Ask Izzy needs your help.
Please donate today.
In 2023, Ask Izzy logged over 4.2 million searches on our directory across Australia.
These searches might be a vulnerable mother and child escaping violence.
Or a young person experiencing mental health challenges who doesn’t know where to find help.
Or someone in between jobs, struggling with the costs of living and at risk of homelessness.
By donating to Ask Izzy today, you ensure a lifeline is still available to someone like Tina and Sandy in her moment of need, empowering them to swiftly and securely find the help they need when things are hardest.
Your donation can spark real change, helping to ensure that no one faces hardship alone.
*Tina’s name has been changed to respect her privacy
Service providers love Ask Izzy too!
Ask Izzy is used by service providers, government agencies and corporate hardship teams across Australia to help clients find support.
Ask Izzy takes the hard work out of finding relevant, up-to-date and local support services for your clients, so they don’t get bogged down in admin or referral dead ends.
"This is a wonderful, discrete resource, helping us educate the community and provide support options for our vulnerable community. Thank you."
Sarah – Eastern Health
"We're using it everyday"
The well-being team at Aboriginal Housing Victoria (AHV), Ask Izzy plays a pivotal role in supporting their clients during times of crisis.
With a focus on providing emergency assistance and fostering long-term wellbeing, they have witnessed firsthand the impact of Ask Izzy in empowering their clients to access vital support services.
With some staff having worked at AHV long before the inception of Ask Izzy, they have seen a significant shift in the way they approach their role since incorporating the platform into their toolkit.
Ask Izzy serves as a valuable resource for the well-being team, offering a comprehensive database of local support services tailored to the specific needs of their clients.
The well-being team uses Ask Izzy daily, leveraging its user-friendly interface to identify available resources in the community and connect clients with the assistance they require.
“We're using it every day because it’s often a starting point to see what services are available in the area. It’s easy to share with our clients.”
A big thank you to our Supporters
The real heroes who are kindly helping us achieve our goal.
